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Security that passes enterprise review.

Bettermode powers customer communities for brands like Mercedes, Lenovo and Webflow.

  • SOC 2 Type 2. Security criteria, audited every year. Latest report: May 2025 to April 2026.
  • Hosted on AWS. US or EU (Germany) data residency, encrypted at rest and in transit.
  • AI you can trust. Runs on AWS Bedrock. We never train AI models on your data.
  • Privacy by default. GDPR, CCPA and PIPEDA, with a DPA for every customer.

Questions? Email security@bettermode.com.

  • Mercedes-Benz
  • Logitech
  • Lenovo
  • Webflow
  • HiBob
  • BILL
  • SafetyCulture
  • Aspect Software
  • Redzone Software

Documents

REPORTSSOC 2 Report
Knowledge Base (FAQ)
  • Is Bettermode certified to ISO/IEC 27001?
  • Do AI providers retain prompts or outputs?
  • Is customer data used to train AI models?
  • How can we obtain your SOC 2 report and penetration test results?
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